Solutions

Software that moves your customer process forward.

From the first order to a question after delivery: Yindle builds online stores, integrations, customer portals and custom software around the steps your organisation carries out.

Where would you like less manual work?

Choose the challenge you recognise. Each page explains what the solution does, who it suits and which next step makes sense.

02

Connect your online store and business software

Exchange orders and data between systems with clear checks and error handling. Explore system integrations.

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Commission custom software

A configurator, internal application or business rule that standard software cannot accommodate. Explore custom software.

Where do Connect, Desk and Portal fit in?

Yindle Connect is the integration layer that checks data and processes it between systems. Yindle Desk is the workspace for orders, customer enquiries and exceptions that need a team member's attention. Yindle Portal gives your customers their own environment.

We determine which components each challenge requires. You do not need to start by choosing a product: your existing systems, manual work and desired outcome are the starting point.

From a specific problem to a working solution

  1. Understand the process. Which step takes time, where do errors arise and who feels the impact?
  2. Document the agreements. What stays in your existing software, which data is needed and where does a team member take over?
  3. Build and test. We test the agreed process and its exceptions using recognisable real-world situations.
  4. Organise ongoing management. Define ownership, monitoring, maintenance and future extensions.

View the Yindle case studies or read the knowledge hub on e-commerce and customer processes.

Tell us where your process gets stuck.

Bring your existing systems and one recognisable example. We will work out which first step fits.