Knowledge & insights
Practical lessons on integrations, customer portals, custom software and the processes between them. With relatable examples and questions that help you assess your own situation.
Start with your question
How do you pass on orders, which data takes precedence and what happens if an integration gets stuck?
Approach and pitfalls with WooCommerce and AFAS
Reliably connecting your online store and business systems
Explore the WooCommerce–AFAS integration →Make order information useful for the people handling a delivery, change or customer enquiry.
Automating customer service in practical steps
Answering a customer enquiry with up-to-date order information
Explore process automation →Determine when existing software is enough and which extension your process really needs.
Comparing standard and custom software
Creating a customer portal: features and steps
Compare the solutions →A counter may be open while the payment process is not yet ready for the first customer. The tablet has started, but the employee does not know which terminal is connected or where an unclear payment is followed up.
Determine which visitor question the homepage should answer first. Make different audiences visible without giving every message equal weight.
A reachable endpoint does not prove that all required webhooks are active and configured correctly. This health matrix makes differences visible.
A practical guide to choosing the right AFAS GetConnectors and UpdateConnectors for each online store process and making them work together safely.
Choose a product family for a kit configurator based on real configuration questions. Assess rules, data quality and a defined pilot with customers.
Choose a Shopify theme using representative products. Test purchasing journeys, product explanations and editorial management before developing the design.
Turn a shared basket into a controlled handover for business buyers and project teams.
A customer chooses one delivery day for an order, even though the items need different preparation. An in-stock item may be ready tomorrow; a finished custom product takes longer.
Choose a product model based on buying behaviour, delivery and management. Compare simple, variable, grouped and external products through examples.
A practical model for prioritising a clear dashboard with actions, deadlines, new information and clear follow-up.
A ticket holds the conversation, but not always the current situation. Discover when order context, clear ownership and a specific follow-up action become essential.
Help customers continue their showroom consultation at home with a familiar product selection. Clarify options, open questions and the next step with Share Cart.
Start with your question
Your first enquiry does not need to be a technical brief. Tell us which systems you use and where work gets stuck. Together we discuss what is possible and which step you can take next.
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