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Custom software
From a business need to your own application.
Explore the optionsKnowledge & insights
Make better choices in software, integrations and automation.
Practical guides to custom software, e-commerce integrations, automation and AI. Also covering our free plugins and websites, with examples and questions to help assess your own situation.
Start with your question
Knowledge for what you want to build.
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E-commerce integrations
Data, ownership and reliable recovery.
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Automation & AI
A flow for tasks, review and follow-up.
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Free plugins
Practical features for WooCommerce and EDD.
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Websites & online stores
A useful website and clear product choices.
Explore the options-
From customer enquiry to a service case with an owner
An “open” status does not organise a solution. Learn how to bring context, ownership, next actions and verification together in one service case.
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Combining pre-orders with a useful delivery choice
Pre-orders let customers order an item before it is generally available. A delivery calendar needs to handle expectations about arrival and preparation carefully.
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Building trust with verifiable website content
Make expertise visible through concrete ways of working, people and verifiable examples. Build trust without presenting unproven results.
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One default deadline with exceptions for each case file
Manage general deadlines, individual exceptions, dependent starting points and changes without conflicting communication.
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When is a wishlist a better fit than a shared basket?
Choose between a wishlist and Share Cart based on the decision stage. Distinguish open preferences from a concrete combination with variations and quantities.
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Organising Shopify collections for two types of buyer
Organise Shopify collections for experienced buyers and customers exploring their options. Connect product routes with applications and check the selection promise.
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Safely recovering a locked AFAS record
Rapid retries rarely resolve a lock. Use a waiting, checking and escalation ladder and repeat only the blocked provider step.
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Digital handover files for new-build homes: a practical guide
From file structure and version control to property-specific access and aftercare: keep handover information useful after transfer too.
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The customer leaves while the terminal status is still unclear
A customer may leave the counter before the outcome of a terminal attempt is clear. Perhaps they are in a hurry or the screen has frozen.
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Writing stock messages that match the settings
Check what stock messages mean for customers in your online store. Connect wording to product settings and clarify uncertain availability.
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When does a client action need explicit confirmation?
A practical confirmation threshold for choices and submissions, including shared files, recovery and accessibility.
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When is a fixed bundle enough for your range?
Decide when a fixed bundle is enough for your range. Compare real variations in choice and test whether extra configuration steps add meaningful value.
Start with your question
Where does your team get stuck?
Your first enquiry does not need to be a technical brief. Tell us which systems you use and where work gets stuck. Together we discuss what is possible and which step you can take next.
Discuss my project