Automation & AI integrations

Let software handle the recurring work.

Connect tasks, data and decisions in a working flow. We build automation and integrate AI for information processing, classification and suggested replies, with clear boundaries and checks.

Discuss your process

Automate where possible. Review where needed.

Process tasks and data

Process requests, synchronise data, send targeted notifications and make follow-up visible.

AI in the right place

Let AI classify an email, organise information from documents or prepare an answer using agreed sources.

Review and approval

Define which actions can run automatically and which proposals your team reviews first.

Measure and improve

Track processing time, errors and corrections. Test exceptions and define a clear fallback workflow.

Start with one useful workflow.

We define the trigger, required data, allowed actions and exceptions, then build a first version and test it with your team. It can be an integration, an internal tool or an AI feature in your existing software.

Explore our custom software approach

How it can work together

From an event to the right next step.

An example of custom software, integrations and AI in one workflow. We configure the steps and approvals for your process.

StartYour systems

Store · CRM · documents

YindleCustom software & Connect

Business rules · integrations · AI

OutcomeYour team & your customer

Action · approval · status

Receive. An order, request or document starts the workflow.

Validate. The software checks the data and applies your business rules.

Connect. Connect sends the data to the agreed systems and tracks processing.

AI & review. AI can organise information or suggest a response. Your team reviews it where needed.

Follow up. The status, next step and any exception remain visible.

Illustrative workflow; no live customer data.

How we work

Understand first. Then build.

We map your business process, systems, manual tasks and exceptions. Then we build and test a useful first version before expanding.

Meet Yindle
  1. Your question

    Where does the work get stuck?

    We discuss your systems, the data needed and who makes the decision when something differs from the expected process.

  2. A clear proposal

    Know what you get and what you pay.

    You receive a proposal for the first workflow, with the price, schedule and arrangements for use, maintenance and support.

  3. A working first version

    Test what can go right and wrong.

    We agree the delivery date in advance. The timeline depends on the integrations, access to your systems and testing with your team.

  4. After delivery

    Manage, expand or hand over.

    We agree who helps, how recovery works and how the solution can grow.

Start with your question

Where does your team get stuck?

Your first enquiry does not need to be a technical brief. Tell us which systems you use and where work gets stuck. Together we discuss what is possible and which step you can take next.

Discuss my project